New Community Members

The last step of the checkout process is to create your password.  Don't skip this process.  Once you've created your password, you'll be automatically directed to your library and you can begin The Willown Way immediately.  All courses will be included in your library.

Returning Community Members:

You can login to your account at any time via this website.  

All Community Members

The email you used at the time of checkout is your username.  You get to set up your password at the close of the checkout process.

Your username is the email you used during the checkout process.

If you forget your password, you can reset it by clicking on "Forgot Password" from the main log-in screen.

If you're still having problems, email [email protected].

You'll have lifetime access to the course videos and course materials.

You'll have access to the online community for one year.  You can purchase an additional subscription to the community if you want to remain part of the community after the first year.

The video lessons cannot be completed offline.  Likewise, you cannot participate in The Willown Way Learning Community offline.

However, you will be able to download the digital resources and assignments and complete them offline.

Although you can pick and choose which of the courses to start with based on your needs and interests, we recommend you complete the courses in the following order:

1. Understand Your Relationship With Change
2. Discover Your Core Motivations
3. Define a Strategic Scope of Work
4. Turn Your Roadblocks Into Opportunities for Success
5. Engage Your Coalition of Support

We recommend this order because each course builds upon the principles in earlier courses, so completing them in order provides you with the right foundation.  

You can complete "Identify and Amplify Your Strengths to Thrive Through Change" at any time.  It does not need to be completed in any particular order.

Each course is completely self-paced.  You can complete them on your own time and pace.  

On average, each course can be completed within one to two months - one module every 1-2 weeks.  In total, it'll take you 6-12 months to complete The Willown Way.

However, you may find that certain modules or certain courses take a little longer to get through.  You will likely want to sit with the materials for a couple of weeks to practice them before moving to the next module.  In fact, that's recommended.  There's no better way to make the concepts in the course a habit than to practice them repeatedly.

You'll receive a Certificate of Completion for each course you complete.

You'll receive your certificate after you mark each module and lesson as "complete".  You will receive an email with a link to download your certificate.

Since each professional organization has different requirements to redeem continuing education credits, you should check with your respective organization to see if they will accept Willown courses towards their requirements.

The Willown Way Learning Community provides the following benefits.  You can:

1. Post questions at your convenience and Willown (and others in the community) can respond with tips, suggestions and advice.
2. Share insights about what you're learning and how you're growing and join the community in celebrating each others' milestones.  
3. Participate in "I Willown My Project Management Journey" Challenges. Challenges encourage you to take action in small ways, so you can practice the tips and strategies contained in the mini-courses.
4. Join live online meetups to discuss the course materials together.

It is accessible from within your library.   

The community is available 24/7 at your convenience.  You can post questions, comments or insights 24/7.  

Willown will aim to respond to your questions or comments within 48-72 hours.  

The live online meetups occur often.  You will be notified of the schedule through announcements within the community and by email.

Announcements will be made within the community and you'll be notified by email.  

Recordings of the meetups are not available for viewing.  

No.  Access to the community is automatic upon purchase.  However, you get to decide how actively you participate in the community. You can jump into the community and just view what's happening...or you can participate fully.  You can participate in some features of the community, and not in others.  The choice is yours.  Clearly, the more you engage and put into the community, the more you'll get out of it.

The questions and comments you post within the community are visible to all Willown customers.  Post at your own discretion.   Note:  The community is not accessible or visible publicly outside of The Willown Way membership.

All Willown course materials and services are done in English.  We do not provide translation services.  

To complete the courses and to participate in the learning community, you'll need the following:

• Internet access (hi-speed is best to stream the video lessons)
• MP4 player (to watch the video lessons)
• PDF reader (to view and use the assignments)
• Speakers/Headphones (to hear the video lessons)

To fully participate in 1:1 Coaching, you'll need the following:

• Internet access
• Webcam (so we can see each other)
• Microphone (so we can hear each other)

No!  You'll have one (1) account with Willown.  When you log into that account, all products and services you've purchased will show up in your Library.  That means, everything is centralized in one place to make learning easy.

Yes!  You can download a FREE app that allows you to access The Willown Way from anywhere using your mobile device.  

The app is provided through Kajabi, which is the learning management system that  Willown uses to provide your courses.  You can download the Kajabi app from the App Store or Google Play.  All you need to start using the app is your email!

You can learn more HERE.  

Contact us at [email protected].  

For The Willown Way:   You can cancel your purchase and receive a 100% refund - no questions asked - within 7 calendar days after purchase.  When you refund your purchase, you will lose access to any/all course materials.  After 7 calendar days, there is no cancellation/refund.

For 1:1 Coaching:  You can cancel your purchase and receive a 100% refund - no questions asked - within 7 calendar days after purchase.  When you refund your purchase, we will cancel any/all future coaching sessions that are scheduled.  After 7 calendar days, there is no cancellation/refund.  To ensure that coaching is the right fit for you, we aim to schedule your first goal setting session within the 7 days after purchase, so that you know before the deadline if you'd like to cancel future sessions.

You can request a refund by submitting your request to [email protected]. 

All terms/conditions of use, disclaimers, and privacy policies can be found as links in the footer at the bottom of each page.